Airway Health — Website Privacy Policy

Last Updated: December 2025

Airway Health (“Airway Health,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding personal information that we collect through airwayhealth.com (the “Website”). This Privacy Policy (“Policy”) describes how we collect, use, disclose, and protect personal information when you interact with our Website and its related Services.

By accessing or using the Website, you consent to the terms of this Policy. If you do not agree with this Policy, please discontinue your use of the Website.

1. Information We Collect

We may collect the following categories of information when you use the Website:

1.1 Personal Information You Provide

You may voluntarily provide personal information through forms, scheduling requests, diagnostic inquiries, newsletter sign-ups, or contact submissions, including:

• Name
• Email address
• Phone number
• Address (if submitted)
• Any details you provide in a message or form
• Relevant health-related information voluntarily disclosed through scheduling or diagnostic interest forms (not clinical records)

Note: We do not collect protected health information (PHI) through the Website unless specifically indicated as part of healthcare intake or diagnostic processes governed by separate HIPAA-compliant policies.

1.2 Automatically Collected Information

When you browse the Website, we may automatically collect:

• IP address
• Browser type and settings
• Device identifiers
• Website pages visited and referring links
• Date/time of visits
• Aggregate usage statistics
• Cookie or tracking data

This information helps us understand how users engage with the Website and improve performance, user experience, and security.

2. Cookies and Tracking Technologies

The Website may use cookies, web beacons, log files, analytics tools, pixel tags, or similar technologies to:

• Improve Website functionality
• Personalize user experience
• Monitor traffic and user behavior
• Measure marketing and advertising performance

You may control or disable cookies through your browser settings; however, doing so may limit your experience on the Website.

3. How We Use Information

We may use personal and non-personal information for purposes including:

• Responding to inquiries or appointment requests
• Providing information about services or educational content
• Improving Website performance and security
• Sending administrative communications
• Analytics, measurement, or marketing (if applicable)
• Complying with legal obligations or enforcing Website policies

We do not sell, rent, or trade personal information to third parties.

4. Disclosure of Information

We may share information in the following limited circumstances:

4.1 Service Providers

We may share information with vendors or service providers who assist with:

• Website hosting and maintenance
• Analytics tools (e.g., Google Analytics)
• Email or communication services
• Scheduling or CRM tools

These providers are only permitted to use the information for Website-related services and must protect it appropriately.

4.2 Legal Compliance

We may disclose information if required by:

• Law, regulation, subpoena, or legal process
• Enforcement of Website Terms
• Protection of rights, operations, privacy, or safety of Airway Health or others

4.3 Healthcare or Diagnostic Services

If you schedule a diagnostic evaluation or clinical services through the Website, information relevant to your treatment may be governed by separate HIPAA policies or healthcare agreements that take precedence over this Website Privacy Policy.

5. Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, loss, or misuse.

However, no Internet transmission or data system is completely secure. You acknowledge that you provide information at your own risk.

6. Links to Third-Party Websites

The Website may include links to external resources. Airway Health does not control or assume responsibility for:

• Third-party websites
• Privacy practices of external sites
• Products, content, or services offered by third parties

Your use of third-party resources is governed by their respective policies.

7. Children’s Privacy

The Website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that information has been collected from a child under 13 without parental consent, we will delete it promptly.

8. Your Rights and Choices

You may request:

• Access to personal information collected about you
• Corrections to inaccurate information
• Deletion of your information, unless prohibited by law
• Opt-out of email communications (unsubscribe link or request)

To exercise these rights, contact us at:

hello@airwayhealth.com

We will comply with applicable state and federal privacy laws.

9. Data Retention

We retain personal information only as long as necessary to fulfill:

• Website or administrative purposes
• Legal or regulatory obligations
• Clinical or diagnostic obligations governed by separate HIPAA policies (if applicable)

10. International Users

This Website is intended for users located in the United States. If you access the Website from outside the U.S., you do so voluntarily and consent to U.S. data laws and practices.

11. Policy Updates

We may revise this Privacy Policy at any time. Updated versions will be posted on this page with a new “Last Updated” date. Your continued use of the Website indicates acceptance of any changes.

12. Contact Information

For questions, privacy requests, or concerns about this Policy, please contact:

Airway Health

Email: support@airwayhealth.com

Website: airwayhealth.com